Returns and refunds Policy
Returns Policy
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. Returns must be initiated within 30 days of receiving the item.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Intimate or sanitary goods
- Hazardous materials
- Items with missing parts or damaged packaging
Return Process
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Contact Us: To initiate a return, please contact our customer service at support@mybargainsmarket.com with your order number and details about the product you wish to return.
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Return Authorization: Once your request is reviewed, we will provide you with a return authorization and instructions on how to proceed.
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Shipping the Item: You will be responsible for the return shipping costs. We recommend using a trackable shipping service.
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Inspection and Refund: Once we receive the item, it will be inspected. If it meets our return criteria, we will process your refund within 7-10 business days.
Refunds
Refunds will be issued to the original payment method used during the purchase. Please note that it may take 5-10 business days for the refund to reflect in your account.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately with photographic evidence. We will work with you to resolve the issue as quickly as possible, either by sending a replacement or processing a refund.
Important Notes
- Customs and Import Fees: Any customs or import duties are the responsibility of the customer. We are not responsible for any fees charged by customs.
- High-Value Items: For high-value items, we recommend insuring your return shipment.
- Low-Value Items: For items valued under $10, we may offer a partial refund or resend the product instead of processing a return.
Contact Us
If you have any questions about our Shipping and Returns Policy, please contact us at support@mybargainsmarket.com.